IT Support
Specialist IT Support with our Peace Of Mind Guarantee
IT Support for Professional Services
Are you a UK Law Firm, Accountant, Architect, or Scale-Up business needing to hand over the IT headaches so you can focus on your clients?
Our SP1 specialist IT Support services will bring you and your firm complete Peace Of Mind, Guaranteed! We offer 24/7 Support, Onsite IT Support, Comprehensive and Proactive Monitoring and IT Asset Management, all to make IT headaches a thing of the past. We can help with everything from network security and data protection to cloud computing and collaboration tools. Plus, our flexible support plans are tailored to meet your firm’s needs, budget and business goals. So you can get the IT Support you need now – and plan for the future – without breaking the bank.
IT Support Services
24/7 Availability
Being there for our clients is at the heart of everything we do at SP1, and this means supporting your business around the clock! It’s as simple as picking up the phone, sending us an email or using your designated SP1 Support Login during office hours. Or raising a Support Ticket out of hours and our expert Team is there to pick it for you.
Proactive Monitoring
Proactive monitoring is paramount to our SP1 IT Support Guarantee! We use Application Performance Monitoring (APM), Log Management and Analysis, Infrastructure, Cloud and AI Monitoring tools with a comprehensive profile of system alerts, performance metrics and event logs to identify potential issues before they occur.
IT Asset Management
IT Asset Management (ITAM) is the framework we use to maximise the value of your IT equipment, by ensuring that the assets (hardware, software, cloud-based and data) are accounted for, deployed, maintained, upgraded and disposed of when the time comes. The main goals of ITAM are to optimise the value of your IT investments, minimise the risks associated with their use, and up the ante on IT security and compliance and ensure data-driven decisions.
Onsite IT Support
We can do nearly all things remotely, but when you need us there, we’ll be there. Or sometimes it might even be us asking to visit you, if we feel like it’s a good time to chat about your IT Strategy, or taking the next steps in your Digital Transformation. Or if we need to check your infrastructure is working the way it should be for you.
End-User Support
Helping you to address your tech problems as they’re happening is one of the things our SP1 Team is particularly great at. Not only do we have an expert team manning our phones, emails and Support Tickets with 1st Line, 2nd Line and 3rd Line Support, but we’re a friendly bunch with a knack for understanding the issue and explaining how we solve it together.
Managed IT Support
Our fully Managed IT Support package is for firm’s who want to ditch the IT headaches all together. We become your expert IT team and strategic partner, to provide a custom IT Solution that supports your business objectives and grows with your firm. We take care of everything, from network monitoring and security to user support and software updates, managing your entire IT infrastructure. This means you get the peace of mind of knowing your IT is in expert hands, allowing you to focus on running your business.
IT Support Tailored to Your Firm's Needs
At SP1 IT Solutions, we understand that every business has their own unique IT needs. That’s why we offer a range of flexible service agreements to ensure you get the exact level of IT Support you require, and you pay only for what you need. From ‘Pay-As-You-Go’ IT Support for occasional issues and projects, up to Fully Managed IT Support where we become your dedicated MSP. We’re there for your firm, whenever you need us!
“Since the start of SP1 taking care of our IT support we have seen a huge improvement in our IT systems and in the way to handle IT. Generally we see SP1 as a partner and not as an external service provider.”
“They are highly accessible and make you feel like you are the only company they are delivering for”
“SP1 have been perfect for our business! A trusted partner who allows us to focus on what we do best, whilst having the piece of mind knowing that we have a team onboard that care as much about our systems and security as we do.”
“From the beginning, SP1 have supported our initiatives by providing a service that we trust to get the job done efficiently and professionally.”
“SP1 helped us cross the pain barrier of merging two midsized firms into the firm we are today. Our relationship with SP1 has been integral to our success.”
“It’s been much more cost-effective to outsource our IT to them, as it frees up our time to put back into income generating activities. I highly recommend SP1 to any startup business – the sooner the better!”
Why choose SP1 IT Solutions?
We have proudly built up our reputation for being the specialist in UK IT Support, Consultancy and Custom Solutions for Professional Services firms, particularly around Oxford, London and Nottingham. We partner with Law Firms, Accounting Firms, Architects, Scale-Up businesses and other professional SME’s. Providing first-class and trusted IT Support to ensure business continuity, compliance and customer satisfaction.
We drive your IT so you can drive your business
Specialist IT Services for Professional Services