IT Support

We work with our partners and have access to IT solutions that can provide you with the best solutions to meet your IT needs.

Examples of recent projects

• Digital Dictation for a law firm
• Cyber awareness training and helping businesses achieve Cyber Essential accreditation
• Transition of IT infrastructure to the cloud
• Implementing Backup and Business continuity
• Implemented a VOIP solution to move traditional business to full remote call centre working

Our team have can have alerts on your systems and identify potential problems before they become critical issues, whilst implementing security measures to protect your data and systems.

For example: our all encompassing support packages cover:

• Microsoft 365 licensing and management
• Total IT Support
• Email Security, Spam, AV and Malware Protection
• Email Archiving and Continuity
• Email Signatures if required
• Backups

Our consultative services means we work closely with our clients to ensure the right technology is implements to help them gain efficiencies and improve profitability.

• Helped a company to move from a supplier that provided them a poorly managed and supported cloud hosted services\support agreement.
• Advised on the process to do this and they now have a better solution that fits them as a business.
• Created and IT Strategy to help move them to new cloud hosted platform, implemented a new system and manged the migration process.
• IT project management for a new system implementation that was not moving anywhere do to communication and project management – we got involved and got them live in 3 months.

Just some examples of projects recently undertaken.

• IT Audits of a business
• IT Infrastructure refresh
• 365 setup and advice
• Project management and implementation of new CRM and Case Management Software systems.
• Implementing workflow solutions for case management system
• Implementing a MFD solution that cost less than they were paying, whilst providing improved printing and scanning services.
• Migration Services